EcoGlass Privacy Policy
1. Introduction
EcoGlass is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services.
2. Information We Collect
We collect the following types of information:
- Personal information (name, phone number, email address)
- Project-related details (site location, measurements, preferences)
- Payment details (transaction records, payment confirmations)
- Communication history (emails, call notes, messages)
3. How We Use Your Information
We use your information to:
- Provide and manage our services
- Communicate with you regarding your project
- Generate quotations and invoices
- Improve our products and services
- Send updates or promotional content when you opt-in
4. Data Sharing and Disclosure
EcoGlass does not sell or rent your personal information to third parties. We may share your information with trusted service providers only when necessary to fulfill your project (e.g., logistics, payment processors), and always under strict confidentiality.
5. Data Storage and Security
Your data is stored securely using industry-standard protections. We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access or disclosure.
6. Cookies and Website Data
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our online services. You can adjust your browser settings to manage or disable cookies at any time.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your data (subject to legal and operational considerations)
- Withdraw consent to marketing communications at any time
8. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. Once your data is no longer needed, it is securely deleted or anonymized.
9. Children’s Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from minors. If we discover that such information has been provided, we will delete it immediately.
10. Changes to This Policy
EcoGlass may update this Privacy Policy periodically. Changes will be posted on our website with the updated revision date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
EcoGlass Ghana
Accra, Ghana
Email: info@ecoglassghana.com